Privacy Policy

Privacy Policy

Last updated March 1, 2012

We believe that your personal information deserves protection.

It is possible to visit www.hendersonplay.ca (the "Web Site") without providing any personal information. However, you will be required to provide personal information if you request a catalogue or complete a dealership application. The personal information requested is necessary to process your request for catalogues and your dealership application.

What does Henderson Recreation Equipment Ltd. do with your personal information?

Henderson Recreation Equipment Ltd. asks for your name, address, email address, and other personal information when you request a catalogue or fill in a dealership application. This information is used to process your request or application and to allow our sales personnel or distributors to communicate with you. The information also enables Henderson Recreation Equipment Ltd. to customize products or services to better meet your preferences.

Henderson Recreation Equipment Ltd. may also use personal information and data collected through your catalogue requests or dealership applications to generate statistics and aggregate reports for internal use. These statistics and aggregate reports will not contain any information that could identify you personally.

Henderson Recreation Equipment Ltd. is not in the business of selling customer information to others. Occasionally we send promotional offers via electronic mail to selected groups of Web Site visitors who have chosen to receive them via our catalogue request form. When we do this, we do not disclose your name and address. Such offers will always contain an unsubscribe option so you may indicate if you do not wish to receive any future offers.

Web Site users may send Henderson Recreation Equipment Ltd. personally identifying information, for example, in a message containing information about your existing playground project. We will only use this information to identify the user as a customer and to determine how to respond to the e-mail. We will not use this information other than to resolve the matter identified in the e-mail and improve our services.

Does Henderson Recreation Equipment Ltd. use cookies?

A "cookie" is a small line of text that is stored within your browser when you visit a cookie-enabled website. As you browse the Web, cookie-enabled sites will send cookies to your browser, along with pages. Our Web Site does not use cookies. If cookies are disabled in your browser, you will be able to utilize all features of our Web Site.

Henderson Recreation Equipment Ltd. reserves the right to change this Privacy Policy at any time.

Contacting us Regarding Privacy

Should you have any concerns regarding privacy on our site or should you wish to have your personal information deleted, please send a detailed description to webmaster@hendersonplay.ca so we may address your concerns.