Warranty

To the extent permitted by law, these warranties are expressly in lieu of any other implied or expressed warranties or representations by any person, including an implied warranty of merchantability or fitness. Warranties do not cover damage caused by vandalism or abuse. Warranty claims must be filed within the applicable warranty period and accompanied by a copy of the original invoice or Henderson invoice number. These warranties do not cover cost of freight and/or installation. These warranties do not cover normal wear and tear, surface corrosion on metal parts, discoloured surfaces or cosmetic issues. Theses warranties are valid only if products are installed and maintained according to Henderson's installation instructions.

Lifetime*limited warranty on steel support posts against structural failure due to deterioration caused by defects in materials or manufacturing.

Lifetime* limited warranty on Bolt-N-Go direct-bolt fastening systems against structural failure due to corrosion or deterioration caused by defects in materials or manufacturing.

20 Year* limited warranty on aluminum post caps and Orbis aluminum clamps against structural failure or defects in material or workmanship.

15 Year* limited warranty on steel rails, loops and rungs against structural failure due to corrosion or deterioration caused by defects in materials or manufacturing.

10 Year* limited warranty on polyethylene components, sheet plastic, and decks against structural failure due to corrosion or deterioration caused by defects in materials or manufacturing.

5 Year* Limited Warranty on all Site Amenities, including all benches, tables, litter receptacles and bike racks, against structural failure due to corrosion or deterioration caused by defects in materials and workmanship.

5 Year* limited warranty on Berliner Rope Play steel-core ropes and rubber components against structural failure or defects in material or workmanship.

One Year* General Warranty

Henderson Recreation Equipment Limited warrants that all products not listed above will be free from defects in materials or manufacturing for one year. Henderson Recreation will repair or replace all parts of the product or equipment found to be defective.

All warranty periods start at date of invoice.

Download your copy of our complete warranty.